What is lone worker safety for utilities?

Lone worker safety protects crews working alone, remotely or outside immediate support: duress alerts, welfare check ins, location and escalation. It is part of a PCBU's duty to manage the risks of remote or isolated work under the WHS Regulations.

How does Zetifi protect lone workers?

Duress alerts come from the vehicle, a mobile device, a BLE button or a UHF radio, or automatically from fall and impact detection. Alerts and missed check ins go to the people you nominate in Microsoft Teams, with location, and are recorded.

Can Zetifi connect lone worker safety with fleet telematics?

Yes. Worker safety events sit alongside Geotab telematics data, so a duress alert or missed check in is seen with the vehicle's location and status, and the response is recorded.

Does Zetifi support lone workers in remote locations?

Yes. Zetifi was built for Australian field crews who spend part of the day outside mobile coverage. It supports several connectivity paths depending on the deployment: the Telstra mobile network, Zetifi Smart Antennas that extend it, and Wi Fi, Starlink and UHF.

What it is How it works Why Zetifi Getting Started

Fleet Telematics, Asset Tracking & Worker Safety

Utilities Fleet Technology

Lone worker safety and fleet telematics for Australian utilities

Q: How does Zetifi integrate with Microsoft 365?

Zetifi connects safety and fleet events into your Microsoft 365 tenant, including Teams, Planner, SharePoint, Power BI and Dataverse. Workflows can be configured around your existing policies and processes.

Zetifi gives utilities crews duress alerts, welfare check ins and Geotab telematics, connected into the Microsoft 365 environment you already run on.

For service delivery, network maintenance and infrastructure crews across Australia.

Book a Demo

64% of businesses have had a lone worker incident in the past three years

Vehicle incidents caused 42% of Australia's workplace fatalities in 2024.* Utilities crews spend much of the day working alone, on easements, at substations or on the road between jobs. Zetifi turns that exposure into a managed, evidence backed part of how your business already runs.

*Sources: Safe Work Australia, Key Work Health and Safety Statistics 2025; EcoOnline, 2024.

Why it matters

Utilities crews work around live electricity, gas and water assets, often alone and often outside mobile coverage. Under the WHS Regulations, a PCBU must manage the risks of remote or isolated work, including effective communication with the worker, wherever the job takes them.

Respond faster

Duress alerts and missed check ins reach your nominated supervisor in Microsoft Teams, with location, straight away.

Keep work moving

Safety and fleet data flow into Microsoft 365 workflows, replacing manual checks with an audit ready record.

Meet your obligations

Evidence your WHS duty of care for remote or isolated work: every check in, alert and response is logged and reportable.

What it is

Zetifi is a lone worker safety and fleet telematics solution for Australian utilities. Workers get duress alerts, fall detection and welfare check ins from their vehicle, mobile device, BLE button or UHF radio; fleet managers get Geotab telematics. Event data can land natively in Microsoft 365, where your policies decide what happens next.

How it works in practice

Man in an orange safety vest sitting in a white vehicle with the door open, holding a phone and a drink.

Two men sitting in a red Case IH Magnum 380 tractor, one man using a laptop on a white vehicle.

All connected, all in one place

Zetifi Marshal was developed with input from Telstra, including the needs of Telstra's own field services fleet.

Multiple connectivity options, including the Telstra network, Wi-Fi, Starlink and UHF, keep workers and vehicles connected across different operating environments.

Zetifi Smart Antennas extend coverage, paired with Icom radios and Geotab telematics, so the parts work together in the field.

Safety and fleet events flow into Microsoft 365, including Teams, Planner, SharePoint, Power BI and Dataverse, and your policies define what happens next.

Zetifi Marshal was developed with input from Telstra, including the needs of Telstra's own field services fleet.

“This joint work between Telstra and Zetifi establishes a new model of worker safety, where connectivity, AI and enterprise flows operate as one system.”

Channa Seneviratne

Executive - Technology Engagement Advancement, Telstra

Why choose Zetifi for your business?

Book a demo

Scales across your operation.

Start with one depot or crew type and extend to metro, regional and remote crews on the same platform.

Built for coverage gaps.

Zetifi began as a connectivity company. Substations, easements and regional network areas are what it's engineered for, so safety does not stop where mobile signal does.

Hardware agnostic.

Works with the Geotab units, Icom UHF radios, vehicles and mobile devices your fleet already uses, rather than requiring a full hardware replacement.

Configured to your policies.

Escalation paths and workflows are built around your existing incident management procedures and Microsoft 365 environment, not a generic template.

Getting started with Zetifi Utilities Fleet Technology

Step 1

Consultation

Talk to the Zetifi team about your crews, fleet and WHS requirements.

Book a Demo

Step 2

Deployment

Hardware is installed and duress, check in and fleet events configured for your crews.

Step 3

Integration

Alerts, actions and records connected into your Enterprise API or Microsoft 365 environment.

Step 4

Optimisation

Ongoing support as you extend across teams, vehicles and depots.

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Partnering with the people who power Australian utilities

Zetifi's strong partner network includes Geotab for fleet telematics, Microsoft for native 365 integration and Icom for two-way radio connectivity, backed by Australian-led support.

Utilities Fleet Technology

Protect your utilities field teams

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Whatever business you're running, there's a Zetifi solution to fit.

	Connected Fleet Safety	Connected Fleet Telematics	Connected Worker Safety	Connected Fleet Tracking
Live location map + trip history	Included	Included	Not included	Included
Vehicle data + maintenance	Included	Included	Not included	Not included
Driver behaviour + coaching	Included	Included	Not included	Not included
Camera events + video evidence	Included	Not included	Not included	Not included
Duress alerts + automated check-ins	Not included	Not included	Included	Not included
Microsoft integration for alerts, actions, evidence	Included	Included	Included	Not included
Policy-to-workflow setup by Zetifi	Included	Not included	Included	Not included
	Learn more	Book a Demo	Learn more	Contact us

Lone worker safety and fleet telematics for Australian utilities

64% of businesses have had a lone worker incident in the past three years